Shipping Policy
Orders placed before 12pm EST are typically shipped same or next business day via USPS or UPS, once your order has been successfully placed. Orders are shipped only during business days, which include Monday through Friday. This excludes weekends and holidays. During peak times, such as holiday seasons and other special circumstances, orders usually take 2-3 business to process BEFORE being shipped. See below for shipping rates and times. Please note, these are subject to change:
U.S. Domestic
Standard Shipping: $5.99 / 5-7 business days
Priority Shipping: $14.99 / 2-3 business days
Free Standard Shipping on U.S. orders of $125 & up
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Canada
Standard Shipping: cost estimated by weight / 7-21 business days
Priority Shipping: cost estimated by weight / 6-10 business days
UPS Expedited Services: cost estimated by weight / 2-3 business days
FREE Canada Standard Shipping on orders of $250 or more
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Worldwide (varies depending on country)
*shipping costs are estimated by weight*
USPS First Class Package International / 10-15 business days
USPS Priority Mail International / 6-10 business days
USPS Priority Mail Express / 3-5 business days
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UPS Worldwide Saver / 5-7 business days
UPS Worldwide Expedited / 3-5 business days
UPS Worldwide Express / 1-3 business days
UPS Worldwide Express Plus / 1-3 business days
International Buyers
WE ARE NOT responsible for any custom related matters and/or fees. BUYER IS RESPONSIBLE for any and all custom related matters and/or fees. Please consult with your customs department regarding packages.
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Major Sales & Promotional Events:
U.S. Domestic Shipping: Shipping rates are calculated by weight. Free Shipping will NOT be offered during these sale periods.
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PLEASE READ: We are NOT responsible for delays or issues that occur during the transit of your package. We are NOT responsible for lost, stolen or damaged packages. However, we can file disputes with the shipping carrier and request a refund from them should an issue occur with your package. In order to potentially receive any refund, the package must be insured. Uninsured packages cannot be disputed. We currently offer complimentary insurance on all priority orders. If you choose standard shipping, we encourage you to select the insured option. If you have any issues with your package, please contact us immediately for assistance. Insurance claims can take weeks up to months to be resolved.